Author: Pankaj Jindal

Pankaj Jindal is the co-founder and Head of Sales at Sense, and a staffing industry veteran. Before founding Sense, Pankaj spent 15 years running staffing companies, becoming an expert on candidate experience, recruiter productivity, redeployment, and understanding the day-to-day problems faced by recruiters. Pankaj used this practitioner’s knowledge to create Sense, which can help transform the consultant-care paradigm for staffing companies.

Prior to founding Sense, Pankaj was the CEO of Akraya, President of Aditi Technologies and Aditi Staffing, and completed the Advanced Management Education Program from Northwestern University’s Kellogg School of Management. He routinely speaks at Industry Conferences on consultant engagement, employer branding and increasing retention.

Supercharge Your Referrals With Contractor Care

There’s no question that the heartbeat of your organization is your team of contractors; they are the ones that meet the clients every day. Taking care of your contractors, then, is critical to the health of your business. But did you know your contractors are also the center of potential referrals? If your contractors are …

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3 Ways to Justify Contractor Care to Your CEO

Fifty-seven percent of recruiters say that their top challenge is the competition for great talent. When it comes to contractor care, every recruiter and account manager knows that a good experience can make the difference between hiring great talent and scraping the bottom of the barrel. Most CEOs and other executives are motivated by revenue, …

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How WinterWyman Achieved a +80 Net Promoter Score

A conversation with Amy Finn, Director of Candidate Experience at WinterWyman As the Director of Candidate Experience at WinterWyman, Amy Finn is an expert at designing and maintaining innovative candidate experience programs. Her company recently received a +80 Net Promoter Score (NPS), measured using Sense, in an annual survey sent to active and placed candidates. …

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Why Contractor Care Should Be a Board Priority

Your contractors are the lifeblood of your business, so taking care of them should be the #1 priority for every level of your company. The top performing staffing companies in the US now have dedicated staff and operations team to support and be the voice of their contractor workforce. Unfortunately, that’s not the case for …

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How An Inferior Candidate Experience Will Cost Your Business $4,700 Per Employee

Candidate experience matters. According to LinkedIn, nearly half of all U.S. employees would refuse to take a job at a company whose reputation they perceived negatively. Their report indicates that a bad reputation could cost your company an additional $4,723 per employee hired. Since the candidate experience—indeed, the impressions of every single person who comes …

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4 Questions Guaranteed to Transform Your Candidate Experience

Why Is Candidate Experience So Important? We hope you’re already asking yourself that question, but if you aren’t, we’ll tell you why you should be. Consider this example: Your company has 20 open positions to fill. For each of those positions, you may receive 50 applications, totalling 1,000 applications you must review and 900 rejections …

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The True Cost of a Bad Reputation

And how investing in a good consultant experience will save your staffing firm in the long term Creating and paying for a robust consultant care program can be expensive, but not having one can cost a company millions. According to research completed by LinkedIn, “the cost of a bad reputation for a company with 10,000 …

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