Many staffing firms anxiously await their latest NPS each year. It’s one of the biggest indicators of success in the previous year (aside from placements and revenue, of course). If you’re sitting pretty with a high NPS right now, you may not be wondering how to take it to another level. But for most firms, …
In any relationship, personal or professional, listening is key.
In Part 1 of this series on scaling contractor care, we discussed how maintaining a human connection with your contractors can help improve key metrics like recruiting, retention and redeployment. Today, we’ll focus on the importance of listening to your talent effectively.
Every staffing leader knows that contractor care is crucial for key metrics like recruiting, retention and redeployment but, regardless of firm size, one inconvenient truth always gets in the way: scaling contractor care isn’t easy. In this article, the first in a three-part series, we will explore the reasons why contractor care is difficult to scale, and highlight solutions that the top staffing firms we work with have used to deliver exceptional contractor care at every step of the growth cycle.
Is it possible to reduce contractor churn and deliver great contractor care without overburdening your staff and budget? We think it is.
A vetted list of the top 10 staffing conferences and expos in 2018. Which ones will you be attending?
There’s no question—taking care of your contractors is good for business. Here are three reasons why contractor success leads to agency success.
Hiring and onboarding a contractor is exciting and new. But, what happens when the newness wears off? Beware the post-engagement hangover.
Recruitment marketing is all about helping candidates to find your staffing firm and to know if their personality fits with yours. What is your staffing firm doing?
From monitoring negative online reviews to investing in employer branding, every staffing firm executive needs to know these important facts.
Design your staffing firm's contractor care program so that contractors are supported and cared for without over-taxing your contractor care team.